Privacy Policy

The business concept of Hoshino Godo Office (Shinonome) is to make contribution to realize "the life and business activities with peace of mind" through "protecting clients' rights and assets". We believe that protecting personal information is one of the most important rights that everyone possesses. When handling clients' cases such as business registration, debt-workout, legal matters and permit approval, we put the utmost importance on protecting clients' personal information. To act it out, we declare the formation, the implementation and the maintenance of Personal Information Protection Management System. Our basic policy is as follows:

  1. We collect, acquire and use the personal information within the realm of necessity for executing our duty for clients. We do not use personal information for purposes other than our original intent.
  2. We observe all laws and regulations regarding personal information.
  3. We make the best effort to prevent unauthorized access to personal information, leakage, loss or damage of the information.
  4. We appropriately and promptly respond to any complaints and inquiries regarding personal information.
  5. We continuously improve the Personal Information Protection Management System.

Handling of Personal Information

1.Purpose of Using Personal Information

We only collect and use your personal information for purpose of processing our services described below and never use it for other purposes.

  1. Proxy services such as preparing documents to be submitted to Legal Affairs Bureau and registration procedures.
  2. Preparing documents to be submitted to courts and dispute settlement procedures such as lawsuit, arbitration and reconciliation within the realm of the services that registered shihoshoshi are permitted to accept.
  3. Preparing documents to be submitted to public offices and applying for approvals and licenses
  4. Preparing documents related to rights, obligations and fact-proving.
  5. Consultation services related to all the above.

We may collect your personal information including some sensitive matters. In such cases, we handle the information with utmost care.

2. Passing over Personal Information to Third Party

We never pass over your personal information to any third parties unless we have prior permission from you and except the following cases:

  1. Ordered by law
  2. Need to protect someone's life, health or assets and when it is extremely difficult to get your permission.
  3. Need specially to improve public health or to promote children's sound growth and when it is extremely difficult to get your permission.
  4. Need to cooperate with governmental or municipal institutions to execute their lawful office duties and when getting your permission may interfere the execution of such office duties.

3. Entrusting Personal Information

When we entrust your personal information to someone's care, we closely supervise the entrusted for proper and safe handling of the information.

4. PIC of Protecting Personal Information

Planning Section Manager of General Affairs Dept. of Hoshino Godo Office is the person in charge of protecting your personal information. Contact info is the same as "Personal Information Inquiry Desk" shown at the end of this page.

5. Disclosing or Correcting Personal Information

When you (or your representative) request the following, we will process the request accordingly through "Personal Information Inquiry Desk" shown at the end of this page.

  • Notice for intended use of personal information
  • Disclosure of personal information
  • Addition to personal information or partial deletion
  • Discontinuance of use of personal information
  • Deletion of personal information
  • Discontinuance of use of personal information by third party

Formalities of Disclosing Personal Information

1. Disclosure Procedure

  1. Contact "Personal Information Inquiry Desk" by phone or e-mail for claiming disclosure. Please be advised that you may be required to identify yourself.
  2. We will send you "Request of Personal Information Disclosure".
  3. Fill out "Request of Personal Information Disclosure" and send to "Personal Information Inquiry Desk". Be sure to enclose your (or your representative's) identity verification document and a blank envelope with postage stamp (for return receipt). By sending your identity verification document, you are considered to have admitted that it may include some sensitive matters.
Claimant Identity Verification Document (Yourself or Your Representative)
Yourself A copy of one of the following: Driver's License, Health Insurance Card, Passport, Resident Register
Your Rep. All of the following:
  • A copy of one of the following: Driver's License, Health Insurance Card, Passport, Resident Register
  • Letter of Attorney or an identification document if a legal representative
  • A copy of one of the following: Representative's Driver's License, Health Insurance Card, Passport, Resident Register

2. Handling Charge

JPY1,000 per case

3. Confirmation on Identification and Representation

  1. We judge your identification and representative's authorization in comprehensive manners based on the information provided by the documents listed in (3).
  2. If we are unable to confirm your identification and representative's authorization, we will notify you that effect and reject your claim.
  3. Once confirmed, Hoshino will process your claim without delay.

Shinonome Group Hoshino Godo Office

Personal Information Inquiry Desk

E-mail: here